Frequently Asked Questions (FAQ)

Order placing

Why am I not able to place an order?
    1. Please check whether the shop is open.
    2. Make sure that you have reached the minimum order value on your purchase.
    3. Verify that your payment details used are valid and entered correctly.



Why am I not able to see cash payment option while checking out Pickup orders?
Cash payment option is only available for orders that falls under Delivery option for now.

Order Tracking

After placing an order, how can I track the status of my order?
To track your order status, go to the Main Menu - My Orders then select the order you want to track.